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Returns policy

RETURN POLICY

 
Last updated January 12, 2020
 
 
 
Thank you for your purchase. We hope you are happy with what you have bought from us. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
 
 
RETURNS
 
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
 
RETURN PROCESS
 
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
Anomalia Games Ltd (Returns)
Attn: Returns
 
Unit C13, Admiralty Park
Holton Heath, BH16 6HX
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.
 
 
EXCEPTIONS
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
 
Please Note
 
Please contact Anomalia Games via email ([email protected]) prior to your return
If your return is being made under a guarantee - due to being daulty or defective - please constact Anomalia Games via email ([email protected]) as we may pay your return postage if your item is deemed to have a manufacturing defect
 
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
[email protected]